Legal
Privacy Policy
How Medical Marketplace collects, uses and protects personal information when you use our website. This page is provided in clear UK English for transparency and should be reviewed alongside our Terms and Medical Disclaimer.
How we handle your information
We aim to explain our privacy practices in a straightforward way. Medical Marketplace is an independent UK healthcare price comparison website. We are not a pharmacy, clinic, prescriber or medical provider. We use personal data only where there is a clear reason to do so, such as responding to enquiries, improving the website, preventing misuse and understanding how visitors use our comparison content.
Collection
Information we may collect
Depending on how you use the website, we may collect information you provide directly, such as your name, email address and message when you contact us. We may also collect technical information such as device type, browser type, IP address, pages viewed, referral source and general usage data through analytics or essential website logs.
Use
How we use personal data
We may use personal information to reply to enquiries, operate and secure the website, understand site performance, improve comparison content and meet legal obligations. We do not present paid ranking positions as independent results, and we aim to keep our data use proportionate to the service we provide.
Sharing
When data may be shared
We may share limited information with trusted service providers that help us host, secure, analyse or maintain the website, where necessary and subject to appropriate safeguards. We may also disclose information if required by law, to protect rights and safety, or as part of a business reorganisation. We do not sell personal data.
More details
Cookies, retention and your choices
Our website may use cookies or similar technologies for essential functionality, performance measurement and user experience improvements. Where non-essential tools are used, they should be managed in line with applicable consent requirements. You can usually control cookies through your browser settings.
We keep personal information only for as long as reasonably necessary for the purpose it was collected, including responding to enquiries, maintaining records, resolving disputes, enforcing terms and meeting legal or regulatory obligations. We take reasonable technical and organisational steps to protect information, but no online system can be guaranteed fully secure.
Depending on applicable law, you may have rights to request access to personal data, ask for correction, request deletion, object to certain processing or ask for restriction. To make a privacy-related request, please contact us. We may update this policy from time to time by publishing a revised version on this page.
Questions about privacy?
If you have a question about this policy or would like to make a data-related enquiry, please contact our team and we will review your request.
For related legal information, please also review our Terms and Medical Disclaimer.